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OUR REFERRAL PROCESS

At Silkworth Group we want our referral process to be as simple and uncomplicated as possible, in order that people seeking treatment are not put off by the process. There is however a process to follow in line with best practices and regulatory requirements, however, we manage that in a way that is seamless.

In order for us to ascertain whether a client wants to seriously consider residential treatment or access to any of our other services, we do this by meeting informally at our premises or speaking on the phone to explain and eliminate any fears or preconceptions of what Residential Treatment and treatment on any of our other programmes consist of. This is all done informally because we want our prospective clients to feel at ease and have a broad idea of what our offering consists of and of course, it is nice to meet the therapists that our clients will be potentially working with.

It is important to note that referral to our service can be made by the individual who is suffering as well as any professional agency. Through the assessment process, we will identify any additional information that may or may not need to be obtained from a professional agency.